Tuesday, March 19, 2024

I'm a TeeTimeHelper admin without admin privileges

The loss of admin privileges can be explained when you are logged in as another member. If one of your members has responded or forwarded an email to you and you clicked on a button in that email you can inadvertently be logged in as your member.

Log Out and Validate your Email

To fix this issue you can logout of TeeTimeHelper and then you will have the option to Validate your AccountThis will send an email to you so you can click the button which will log you in under the correct email.

Please contact us with any questions!

The TeeTimeHelper Team

Tuesday, March 12, 2024

Give your golf group a deadline to RSVP


How to Create a Deadline for your Golf Group

If you're running a golf event you may wish to give your members a deadline to RSVP. Fortunately, TeeTimeHelper gives you this option using the 'Lock Event' feature.

Scheduling your event to be locked is easy- just click the `Lock Event` icon under `Options`. This is only available to admins - your members do not have this feature available.

On the `Lock Event` page you'll need to schedule the `Lock Event Time` to be in the future. Make sure to have 'Notify Members' enabled.

Once you confirm this action an e-mail starting with the subject 'RSVP deadline for...' will be sent to your members.

Please contact us with any questions!

The TeeTimeHelper Team

Thursday, February 8, 2024

TeeTimeHelper Splits the Fairway with New Email Standards Compliance

TeeTimeHelper uses mail communication to invite members and notify them for changes and messages. As technology continues to evolve, so do the standards and regulations surrounding email communication. Staying in compliance with these new standards is crucial for TeeTimeHelper to maintain trust, security, and legality in their online interactions. Implementing the latest email standards ensures that messages are delivered reliably, securely, and in a manner that respects user privacy.

One of the key aspects of compliance with new email standards involves adhering to protocols such as SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting, and Conformance). These protocols help authenticate the origin of emails, prevent spoofing and phishing attacks, and provide guidelines for handling messages that fail authentication checks. By properly configuring these protocols, we enhance the security and integrity of our email infrastructure while also improving deliverability and reducing the risk of being flagged as spam.

We are happy to announce all TeeTimeHelper emails comply with the latest email requirements for SPF, DKIM, and DMARC validation.

The TeeTimeHelper Team

Monday, October 16, 2023

TeeTimeHelper prevents members from double-booking events

As you probably know a single member can only sign up once for a particular event. But now  TeeTimeHelper helps prevent double booking of multiple events on the same day/time.

We have noticed golf and pickleball groups scheduling two events on the same day and around the same time. Perhaps they are for different courses, or specialty divisions that require separate TeeTimeHelper events.

TeeTimeHelper will prevent a member form signing up for a second event within a 2 hour window of another event signup by the same member.

This check helps avert double-bookings which can cascade into bigger problems and cause confusion at a later time. 

Checking for double-bookings is automatic and requires no additional steps to be taken by the group administrator.

Happy Golfing,

The TeeTimeHelper.com Team

Thursday, September 21, 2023

Set up multiple golf events with one email invite

TeeTimeHelper supports `Combined Events` which allows you to setup multiple events and only send one invite per member. This is a handy feature for those golf groups who have frequent events and wish to reduce the number of invite emails sent and received.

For each event make sure to select `Combine with Other Events` under the option `When to Send Invites?`.

All events with this setting will be processed at 8pm in your local time zone. Only one invite per member will be sent with information on how to access their new events. 

Whether you have one combined event or twenty, each member will only receive one email, simplifying messaging and reducing potential confusion from your members.

If you have any questions regarding `Combined Events` please contact us.

The TeeTimeHelper Team

Wednesday, September 20, 2023

Schedule Golf Event Invites with TeeTimeHelper

TeeTimeHelper allows you to set up a golf event and schedule the time and day when invites are sent to your members.

While creating your event you have the following options:

  • Send Invites Immediately (default)
  • Schedule invites on a given day and time
  • Combine invites with other events to minimize email notifications
  • Postpone invites until you take action later

Once you set the invite day and time press `Create Event` and your invites will be sent. Note that the invite day/time is based on the time zone you are using when creating your event.

If you have questions regarding scheduling invites please contact us.

The TeeTimeHelper.com Team

Monday, June 26, 2023

Use TeeTimeHelper to Track No-Shows for your Golf Event


Setting up events requires careful planning and attention to detail. The frustration of people not showing up can be immensely disheartening. 

Despite investing time, energy, and resources into creating a memorable experience, the absence of expected attendees can leave the event organizer feeling frustrated and discouraged.

Fortunately, TeeTimeHelper can now keep track of no-shows and display statistics over a long time period so you can see the trends and receive information to make informed choices about taking further actions.

To keep track of no-shows, simply go to any golf event where the event has completed. Now click on the 'Track No-shows' link as seen below:

From there you can easily tick off the players who didn't show up. Then you can click on the 'Member Stats' to see reports from all time, within 12 months, or 6 months.

Now you can make informed decisions on how to handle those players who have a high no-show rate.

Please contact us if you have any questions.

The TeeTimeHelper Team