Introducing the New TeeTimeHelper AI Chat 💬

Introducing the New TeeTimeHelper AI Chat 💬

We’re excited to announce a brand-new feature designed to make your TeeTimeHelper experience even smoother — AI Chat!

Whether you’re setting up your first event or managing your 100th, our built-in AI assistant is here to help answer your questions in real time.

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💡 What Is AI Chat?

AI Chat is a smart assistant built directly into TeeTimeHelper. It’s designed to help admins quickly find answers about how to use TeeTimeHelper — from locating specific features to understanding how different tools work together.

Instead of searching through FAQs or emailing support, you can simply ask your question right inside TeeTimeHelper.

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⚙️ Where to Find It

Look for the green chat circle 💚 in the lower right-hand corner of any TeeTimeHelper page.
Just click it, then select “AI Chat.”
From there, type your question — it’s that simple!

Press this button and then select 'AI Chat'

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🏌️‍♂️ Examples of What You Can Ask

Here are just a few examples of how admins can use the new AI Chat:

• “How do I clone an event from last week?”

• “Where do I view RSVPs for my tournament?”

• “How do I collect payments from players?”

• “What happens when I delete a player from the list?”

• “Can multiple admins manage the same event?”

The AI Chat is trained on TeeTimeHelper’s core features and workflows, so it can help guide you through most day-to-day admin tasks instantly.

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🚀 Why Use It?

• Instant answers – No waiting for email replies.

• Always available – Works 24/7, whenever you’re planning your next outing.

• Simple and conversational – Just type naturally, and it will understand.

• Learning and improving – The more you use it, the better it gets at providing relevant guidance.

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🧠 Pro Tip

Try asking the AI Chat a question you already know the answer to — it’s a great way to see how well it performs!

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💬 We’d Love Your Feedback

This is a beta feature, and we’re excited to see how it helps your group. If you spot something it could do better, let us know — your feedback will help us improve the experience for everyone.

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Start chatting today!
Navigate to any event, look for the green chat icon in the lower right-hand corner, and give the AI Chat a try.

Introducing TeeTimeHelper Collect™: Simplify Payments for Your Golf Group

Running a golf group can be fun, but collecting money for events isn’t always easy. Chasing payments, tracking who paid, and covering shared expenses can quickly become a headache. That’s why we’re excited to introduce TeeTimeHelper Collect™ — a new feature that makes payment collection as simple as RSVPing.

With Collect™, you can require payments from members when they RSVP. Funds are deposited directly into your bank account, giving you a seamless way to manage money for tee times, group outings, or even your TeeTimeHelper subscription.

How It Works

1. Set the Amount: Collect from all RSVPs or only “Yes” responses.
2. Secure Transactions with Stripe: Payments are processed by Stripe and go straight to your bank account. TeeTimeHelper never handles the funds.
3. Easy Account Setup: Connect a new or existing Stripe account with one click.
4. Refund Options: Refunds can be issued through TeeTimeHelper or Stripe. Fees are not refundable.

Transparent Fees

• Stripe: 2.9% + $0.30 per transaction
• TeeTimeHelper: $0.50 for amounts under $20, otherwise $1.00

Example: On a $40 payment, Stripe fees = $1.46, TeeTimeHelper fees = $1.00, total fees = $2.46. You can also enable a gross-up option so the member pays the fees, ensuring you receive the exact amount you set ($40.00 in this example).

Pro Tip: Collect membership fees from your group for deposits, entry fees, fundraisers, food and beverage or even cover your TeeTimeHelper subscription.

Why Use TeeTimeHelper Collect™?

• No more chasing payments at the course
• Members pay securely when they RSVP
• Funds go directly into your bank account
• Refund flexibility when plans change
• Transparent pricing and optional fee pass-through

With TeeTimeHelper Collect™, you can focus less on managing payments and more on enjoying your golf outings. Streamline RSVPs and payments in one step.

Ready to get started? Try TeeTimeHelper Collect™ today !

Understanding TeeTimeHelper Collect™ Fees

TeeTimeHelper Collect™ makes it simple for your group to accept payments securely online. Like all payment platforms, there are processing fees involved. To keep things transparent, here’s a breakdown of how fees work with TeeTimeHelper — and how you can choose to handle them.

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The Two Types of Fees

1. Stripe Processing Fee – 2.9% + $0.30 per transaction

2. TeeTimeHelper Fee – A small flat fee per transaction

   • $0.50 for payments under $20

   • $1.00 for payments $20 and over

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Your Options

• Absorb the Fees → The member pays the listed amount, and you receive a little less.

• Pass on the Fees → The member pays slightly more, and you receive the exact intended amount.

You select who pays the fees:

TeeTimeHelper Collect — Fee Examples

Amount Charged	Total Fee
$15.00	$1.24
$20.00	$1.88
$40.00	$2.46
$65.00	$3.19
$75.00	$3.48

Notes: Stripe portion is (amount × 2.9%) + $0.30. TeeTimeHelper portion is $0.50 for amounts under $20, otherwise $1.00.

Getting Started with TeeTimeHelper Collect™: Stripe Onboarding for Admins

TeeTimeHelper Collect™ makes it easy for your group to collect payments directly from your members. To get started, you’ll need to set up a Stripe connected account. The process is straightforward, but here’s what to expect during onboarding:

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1. Use Your Existing Stripe Account or Create a New One

When prompted, you’ll have the option to connect an existing Stripe account or create a new one. In either case, following the provided link Stripe will guide you through the process setting up and connecting your account to TeeTimeHelper.

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2. Provide Basic Information

Stripe requires some essential details to verify your account. Be prepared to enter:

• Contact information (name, email, phone number)

• Business or organization details (if applicable)

• Tax and identification information

This is a one-time setup and helps Stripe ensure secure processing.

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3. Link a Bank Account

You’ll connect a bank account where your payouts will be deposited automatically. Once linked, TeeTimeHelper payments collected from your members will flow directly into your account.

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4. Payout Schedule

Your first payout will be available after 7 days. After that, funds are typically available two business days after each payment is received, or according to the payout schedule you choose in Stripe.

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5. Add a Website Link

Stripe requires you to provide a website link for your organization. If you don’t have one, you can use the Share Invite Link from any existing TeeTimeHelper event. This can be found in the Admin Tools section (see example image below).

Under your events you may use a link like this as your Stripe Website link

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6. Choose a Credit Card Descriptor

The descriptor is the text that appears on your members’ credit card statements. It must include  TEETIMEHELPER, but you can also add your group acronym or association name so members can easily recognize the charge. You are limited to 9 characters after "TeeTimeHelper".

Example: TEETIMEHELPER-YOUR_GROUP

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7. Select an Industry

Stripe will ask you to select an industry. For most TeeTimeHelper groups, the best fit is:

• Membership Organization → Country Clubs

• or Membership Organization → Other Membership Organization

Choose the option that most closely matches your group.

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8. Provide Complete Information

Your application will be reviewed by Stripe. To avoid delays, be sure to enter as much information as possible during onboarding. Missing details can cause unnecessary holdups.

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Ready to Accept Payments!

Once your Stripe account is approved and linked, you’re all set to begin collecting payments from your members directly through TeeTimeHelper Collect™.

This setup ensures that payments are processed securely, payouts are automatic, and your members clearly recognize charges on their statements.

Get Started Today with TeeTimeHelper Collect™!

Coming Soon: Receive Payments from your Members with TeeTimeHelper Collect™

We’re excited to introduce TeeTimeHelper Collect™—a simple way for golf group organizers to take payments right when members RSVP. Funds are deposited directly into the admin’s bank account, eliminating cash, checks, and spreadsheets.

Perfect for:

• Entry fees and tournament buy-ins
• Team fundraisers
• Skins, side games, and optional add-ons

Not just for golf: Create payment-only events to raise funds for luncheons, parties, outings, or even to cover your TeeTimeHelper subscription fees.

Everything stays organized in one place—RSVPs, payments, and rosters—so you can spend less time chasing money and more time enjoying the round.

Stay tuned—TeeTimeHelper Collect™ is coming soon.

TeeTimeHelper Service Outage: Hosting Provider (Akamai/Linode) Experiencing Data Center Issues

✅ Update – July 27, 2025 @ 9:17pm CST

We’re pleased to report that all services for TeeTimeHelper have now been fully restored. Our server is back online and functioning normally following the resolution of the earlier data center issues at Akamai (Linode).

We will continue to monitor performance closely, but at this time, users should experience normal access to all features and functionality.

Thank you again for your patience and understanding during the outage.

— TeeTimeHelper Team

🔄 Update – July 27, 2025 @ 8:30pm CST

Some services within the Akamai (Linode) Newark data center have now been partially restored, but access to the TeeTimeHelper server remains unavailable.

We have had multiple direct communications with Akamai, and while they confirm that work is actively ongoing to restore all services, they have not committed to a specific timeline for resolution.

We continue to monitor the situation closely and will provide another update as soon as more progress is made.

— TeeTimeHelper Team

TeeTimeHelper Downtime Update – July 27, 2025

We want to keep you informed about the ongoing unavailability of TeeTimeHelper. The issue stems from a widespread infrastructure problem affecting our hosting provider Linode, which is a part of Akamai Technologies.

What Happened?

Earlier today, Akamai (via its Linode platform) experienced a major service disruption in its US-East (Newark) data center, where TeeTimeHelper’s infrastructure is hosted. This was caused by cooling system failures following a power outage. Although power has been restored, the cooling issues have led to continued downtime as systems are gradually brought back online.

Immediate Response

We were alerted immediately by our own internal status monitoring system, which allowed us to begin investigating and tracking the issue in real time. While the outage is on the hosting provider’s side, we’ve been proactive in communicating with Akamai and preparing any necessary contingencies.

Current Impact

TeeTimeHelper is currently offline, and users may not be able to access the site or related services. This outage has extended beyond Newark, affecting other Akamai/Linode data centers including Dallas, Fremont, Sydney, Tokyo, Toronto, and Washington.

Latest from Akamai

"Impact to Linode Kubernetes Engine (LKE) services has been confirmed to extend to several data centers due to the interaction with our data center in Newark. We continue working to bring services back online."
(Posted Jul 27, 2025 - 14:24 UTC)

What We’re Doing

We are closely monitoring Akamai’s status updates and will take additional action if extended downtime continues. We’ll provide updates here and via email to keep you informed.

Your Data Is Safe

All TeeTimeHelper data is secure. This is strictly a hosting-level service outage—no customer data has been lost or compromised.

Thank You for Your Patience

We sincerely apologize for the inconvenience and appreciate your understanding. We’re working to restore access as soon as Akamai resolves the infrastructure issue.

— The TeeTimeHelper Team

How to RSVP for a Golf Event and Add Players in TeeTimeHelper

How to RSVP for a Golf Event Invitation

RSVP'ing for a golf event is quick and easy with TeeTimeHelper. Here’s how to confirm your attendance and add players in just a few steps:

Step 1: Open Your Email Invitation

You’ll receive an email invite with the event details. Look for the “RSVP for this Event” button in the message.

Step 2: Confirm Your Attendance

You’ll be taken to the event page where you can see who has already RSVP’d. Click the “RSVP Yes” button to confirm that you’re playing.

Step 3: Add Players

Once you RSVP, you’ll see an “Add Players” button. Click it to go to a page where you can select additional players from a pulldown list of members.

Step 4: Select Your Players to Add

Choose the players you wish to add from the pulldown menu.

Step 5: Confirm Your Selection

After selecting the players, hit the Update button to finalize your group.

That’s it! You’re all set for the round. 🎉

Tip: Want to make it even easier next time? Download the TeeTimeHelper app and get push notifications instead of emails.