✅ Update – July 27, 2025 @ 9:17pm CST
We’re pleased to report that all services for TeeTimeHelper have now been fully restored. Our server is back online and functioning normally following the resolution of the earlier data center issues at Akamai (Linode).
We will continue to monitor performance closely, but at this time, users should experience normal access to all features and functionality.
Thank you again for your patience and understanding during the outage.
— TeeTimeHelper Team
🔄 Update – July 27, 2025 @ 8:30pm CST
Some services within the Akamai (Linode) Newark data center have now been partially restored, but access to the TeeTimeHelper server remains unavailable.
We have had multiple direct communications with Akamai, and while they confirm that work is actively ongoing to restore all services, they have not committed to a specific timeline for resolution.
We continue to monitor the situation closely and will provide another update as soon as more progress is made.
— TeeTimeHelper Team
TeeTimeHelper Downtime Update – July 27, 2025
We want to keep you informed about the ongoing unavailability of TeeTimeHelper. The issue stems from a widespread infrastructure problem affecting our hosting provider Linode, which is a part of Akamai Technologies.
What Happened?
Earlier today, Akamai (via its Linode platform) experienced a major service disruption in its US-East (Newark) data center, where TeeTimeHelper’s infrastructure is hosted. This was caused by cooling system failures following a power outage. Although power has been restored, the cooling issues have led to continued downtime as systems are gradually brought back online.
Immediate Response
We were alerted immediately by our own internal status monitoring system, which allowed us to begin investigating and tracking the issue in real time. While the outage is on the hosting provider’s side, we’ve been proactive in communicating with Akamai and preparing any necessary contingencies.
Current Impact
TeeTimeHelper is currently offline, and users may not be able to access the site or related services. This outage has extended beyond Newark, affecting other Akamai/Linode data centers including Dallas, Fremont, Sydney, Tokyo, Toronto, and Washington.
Latest from Akamai
"Impact to Linode Kubernetes Engine (LKE) services has been confirmed to extend to several data centers due to the interaction with our data center in Newark. We continue working to bring services back online."
(Posted Jul 27, 2025 - 14:24 UTC)
What We’re Doing
We are closely monitoring Akamai’s status updates and will take additional action if extended downtime continues. We’ll provide updates here and via email to keep you informed.
Your Data Is Safe
All TeeTimeHelper data is secure. This is strictly a hosting-level service outage—no customer data has been lost or compromised.
Thank You for Your Patience
We sincerely apologize for the inconvenience and appreciate your understanding. We’re working to restore access as soon as Akamai resolves the infrastructure issue.
— The TeeTimeHelper Team